You must stay at home. This is the single most important action we can all take to protect the NHS and save lives. You must not leave your home unless necessary. Stay 2 metres apart from anyone not in your household or bubble. For more information about what you can and cannot do click here.
CLINICIAL SHIELDERS: For information on what to do if you are clinically shielded and for answers to frequently asked questions click here.
ADDITIONAL SUPPORT: For additional support including help getting food, financial support and business support visit the Cornwall Council site for information here.
REPORTING CONCERNS RELATING TO CORONAVIRUS RULE BREACHES: You can report the following possible breach of Coronavirus rules to the police;
- someone not following the lockdown rules
- a business
- a fraud or scam
- face coverings not being worn
To report a a possible breach of lockdown rules click here
To report a concern about a business breaking opening rules to Cornwall Council, please check the national lockdown rules about businesses before raising a concern. The full guidance can be found on the .gov.uk website
Contact Cornwall Council here if you wish to proceed with raising your concern.
SCAM ALERT: There have been reports of a new scam where a person receives a text message telling people they are eligible to apply for a vaccine. A link to a fake NHS website and form which asks for name, address, date of birth, proof of address and bank details to prove identity. This is a scam.
The NHS will never ask for people’s banking information. For more information about this type of scam you can view or download this leaflet: https://cfa.nhs.uk/…/COVID-19_SMS_and_Text_Message…
If you think you have been a victim of this type of scam please report to Action Fraud on: 0300 123 2040 or visit: www.actionfraud.police.uk
Please also note genuine text messages from the UK Government will only come from UK_Gov You will only ever be directed to GOV.UK/coronavirus.
COVID VACCINATIONS IN CORNWALL: The vaccination programme is coordinated nationally by the NHS. Royal Cornwall Hospitals Trust opened the first vaccination clinics on 9 December, with the first GP surgeries beginning vaccinations on 15 December.
Priorities groups for vaccination are based on advice from the independent Joint Committee on Vaccination and Immunisation (JCVI) at a national level and individuals will be contacted when it is their turn to receive the vaccine. They should not contact their GP, local hospital or other local NHS services.
This is a hugely positive step forward and we encourage everyone to have their vaccination when it’s their turn. To keep on protecting each other, we still all need to continue to wash hands, wear face coverings, maintain distance and also comply with Test and Trace requirements
The Government has published its UK COVID-19 vaccines delivery plan, which focuses on ensuring supply, establishing prioritisation, expanding where vaccinations can take place, and recruiting and training a vaccination workforce.
GOV.UK Please visit this site to find out more about the UK’s government response to Covid-19 (coronavirus) and to view specific guidance materials including official advice about what you can and cannot do.
NHS Coronavirus Advice can be viewed for official medical guidance.
NHS Every Mind Matters is a section of the NHS website together with Every Mind Matters and offers tips and advice for your mental health, including simple steps to help you take care of your mental health with clear NHS Advice.
Citizens Advice are still continuing to offer services to the public despite closing their offices and outreach operationations in Cornwall and the Isles of Scilly during the Covid19 restrictions. To contact the citizens advice you can can click above for useful, up-todate information on a wide range of subjects or you can:
Text ADVICE to 78866 or for debt issues, text DEBT to 78866 and they’ll call you back within 48 hours (excluding bank holidays and weekends).
Call them on 03444-111444 Mondays to Fridays between 10am and 4pm.
FOR THE MACMILLAN CANCER ADVICE SERVICE: Thee office in The Cove at the Royal Cornwall Hospital is closed during the coronavirus out-break but advisers are still working. Please email firstname.lastname@example.org or call 01872-672090. Callers will be asked to leave a message, and can expect a call back within 24 hours (excluding weekends).
PLEASE NOTE: All phone calls are charged at your normal rate.
National Trading Standards UK is warning people to remain vigilant following a rise in coronavirus-related scams that seek to benefit from the public’s concern and uncertainty over COVID-19. Members of the public should ignore scam products such as supplements and anti-virus kits that falsely claim to cure or prevent COVID-19. Their website offers more information on what to look out for and how to report a scam. You can also find more information and report scams to Action Fraud.
Cornwall Council are regularly updating their website with information on COVID 19 and has links to the very latest updates from Public Health England and advice from the NHS. The site also provides information on how Cornwall Council are supporting residents and businesses. They have also released a Covd-19 Community Toolkit filled with useful information you can see below.
For Business Recovery resources and advice and guidance visit Cornwall Council’s Business Regulatory Support.
Volunteer Cornwall is working with partner organisations to co-ordinate the response in Cornwall. Alongside the Voluntary Sector Forum, the two organisations will be taking a lead on delivering food, medicines and care to those shielded in the community or those who are asked to self isolate for other concerns. It is expected that as the virus spreads through the county more volunteers and resources will be required and it is vital that everything is co-ordinated through a single network.
Proud To Care and people who need care and support in Cornwall are calling on everyone who can, to urgently step up and apply for a role in Cornwall’s care sector. If you can help then please apply via the website as soon as possible. The call for more carers comes as Cornwall faces an unprecedented demand for care and support during the Coronavirus emergency. There are plenty of opportunities for this to become a permanent role for individuals in the future.
Cornwall Link connects individuals, families, carers, volunteers, and healthcare professionals with services and social activities in their area. The idea behind the platform is to reduce social isolation through these connections, encouraging people to join in community-led activities on-line. A support site has been developed by Age UK Cornwall and Made Open Communications that will be focused to provide a community portal and support system to connect people during the coronavirus pandemic. For those without access to the internet, information from the site is also available via the Inclusion Matters Helpline on 01872 266383 during business hours.
Safer Cornwall is a partnership of public, voluntary, community and private organisations who come together to do all that they can to make Cornwall’s communities safer.
Domestic abuse and sexual violence doesn’t stop during lockdown. Please watch and share this video from Safer Cornwall. Five minutes of your time could help someone experiencing domestic abuse or sexual violence to access the safety and support they desperately need.
There’s more support for those living with domestic abuse during the COVID-19 outbreak on the Safer Cornwall website and the Safer Futures website. You can also ring Safer Futures on 0300 777 4777 or Cornwall Refuge Trust’s 24Hr Helpline on 01872 225629.
If you or someone you know is at immediate risk of harm, please call the police now on 999
Volunteer Cornwall’s North Cornwall families: www.facebook.com/NorthCornwallFamiliesCDW/
Is a site run by the North Cornwall Families Community Development Worker promoting voluntary and community sector groups and events that are supporting children, young people and their families in the area.