RingGo Cashless Parking

Railway Car Park Location Code: 2849               Lawns Car Park Location Code: 2848

 

New to RingGo?

To learn more about RingGo and how it works click here

 

Ways to pay

 

Help With RingGo

Live Chat: Choose from the most popular questions or ask your own questions and get an instant response from Ringo via their LIVE chat widget (green circle, bottom right) by clicking on this link.  NB if your RingGo App is open, you may need to log out before accessing the LIVE chat through the internet browser on your mobile phone.

Help Centre: You can also find help articles or make enquiries on the RingGo website https://www.myringgo.co.uk/help

Service Outage:  In the unlikely event that the RingGo Service is unavailable or your internet provider is experiencing difficulties, please purchase a parking ticket from one of the car park machines using cash payment.   Town Council car parks are patrolled by Civil Enforcement Officers and non payment of parking will result in Cornwall Council issuing a Penalty Charge Notice.  For more information about Penalty Charge Notices please click on this link.

 

Registering With RingGo

If you are new to RingGo you can register at the same time as you want to park, either by using the RingGo apps or by calling the RingGo number 01872 88 44 66.   You will need to add a mobile number, email address and password; set your marketing preferences; and agree to the RingGo Terms of Service and Privacy Policy.  You will also be asked to provide the number plate, colour and make of your vehicle and your payment card details

 

Fees and Charges

Padstow Town Council does not charge a convenience fee on top of the normal parking tariff charges for paying by RingGo.

If you call RingGo, the number used is a geographic one, so you are charged the standard rate agreed with your mobile phone operator.  Such calls are often included free within mobile phone packages, so if you receive a free “bundle of minutes”, your call will usually be included within this.

If you use the RingGo “text to park” option, you will pay for the text message at your agreed operator rate.  You will also pay a 10p charge for the summary text message (which you automatically receive), providing confirmation of your parking session details.

The optional parking session confirmation messages and reminder texts (alerting you when your session is about to run out), cost 10p per message.